Privacy policy

Privacy Policy

My Agent Aus is committed to protecting the privacy and security of your personal information.
This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Ǫueensland Privacy Act 1988 (Cth) (Privacy Act).

Collection of Personal Information

We collect personal information that is necessary for the provision of our real estate services. This may include but is not limited to:

  • Name
  • Contact information (such as address, email address, and phone number)
  • Property details (if you are selling or leasing a property)
  • Financial information (if you are purchasing or leasing a property)
  • Identification documents (such as driver’s license or passport)
  • Any other information required to facilitate real estate transactions

We collect personal information directly from you, or from third parties with your consent, and only for lawful purposes related to our real estate services.

Use of Personal Information

We use personal information for the following purposes:

  • To facilitate real estate transactions, including sales, purchases, leases, and property management
  • To communicate with you regarding properties, inquiries, or requests
  • To provide personalized services and recommendations based on your preferences
  • To verify your identity and conduct due diligence as required by law
  • To comply with legal obligations and regulations related to real estate transactions

Disclosure of Personal Information

We may disclose your personal information to third parties for the purposes outlined above, including but not limited to:

  • Property owners, buyers, tenants, landlords, and their authorized representatives
  • Service providers who assist us in operating our real estate business (e.g., property inspectors, conveyancers, financial institutions)
  • Legal or regulatory authorities when required by law (e.g., government agencies, courts)
    We take reasonable steps to ensure that third parties who handle your personal information comply with applicable privacy laws and obligations.

Security of Personal Information

We take reasonable steps to protect the security of your personal information and prevent unauthorized access, use, or disclosure. This includes implementing physical, technical, and administrative measures to safeguard the information we collect.

Access and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to review, update, or delete your personal information, please contact us using the details provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal information, please contact us at:

My Agent Aus
PO Box 4745, Eight Mile Plains ǪLD 4113
0450 827 646
[email protected]